Drop us an email or arrange a test drive at our campervan showroom
T. 01342 892 499
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Mon-Fri: 10am-5pm
Sat: 10am-4pm
Sun & Bank Holidays: Closed
Tues-Fri: 10am-1pm
Sat: Closed
Sun & Bank Holidays: Closed
Due to health issues James, Bilbo’s Aftercare Manager, will be working from home for the foreseeable future.
Bilbo’s is committed to our warranty and customer care, but for the time being we will be adapting our service. Bilbo’s requests that any bookings, general aftercare questions or parts enquiries please be made by e-mail to aftercare@bilbos.com, where one of our team will contact you by the end of the next working day. Please remember to include your full name, contact number, Bilbo model and registration number on the e-mail.
Aftercare hours are Tuesday – Friday 10 am – 1 pm.
Please continue to make use of our full range of user guide videos on YouTube at www.youtube.com/@bilboscampers/playlists, and our full conversion handbook you will have been given on collection, this will contain answers to many enquiries.
James and the Bilbo’s team thank you for your patience and understanding during this difficult time and know you join us in wishing James a speedy recovery.
For the Base vehicle: Please contact your local VW Commercial Centre,
VW Customer Care on 0800 783 4909 or visit VW Commercial Customer Service UK | Contact Us | VW Vans
For Bilbo's Conversion: Please contact Aftercare on 01342 892499 or e-mail aftercare@bilbos.com
Please remember that your Bilbo handbook includes extensive information on the use and care of your Bilbo and don't forget our 'how to' videos on YouTube: www.youtube.com/@bilboscampers/playlists
Bilbo's are no longer able to take in campers prior to 2010 registration for any remedial work including habitation checks. Please click HERE to find your local National Caravan Council (NCC) Approved Workshop.

© 2025 - Bilbo's Motorhomes Limited. All rights reserved.
Registered address: Eastbourne Road, South Godstone, Surrey RH9 8JQ.
Company Number: 0688932 - VAT Number: GB 981 704 405 – Directors: D W Latham, E Olah, C Batty.